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FAQ

SHIPPING & DELIVERY

All products are handmade by me, so please bare this in mind when ordering. I aim to get all orders shipped within a week, but if you require a faster delivery, please add a note at checkout and I'll see what I can do.

 

EASY RETURNS

If you're not completely satisfied with your order, please get in touch at maplewoodmice@gmail.com to arrange a refund or return.

 

TRACKING YOUR ORDER

As many of my products are very small, tracking is not provided as standard. However, if you require tracking, please select the 'tracked' option at checkout and a number will be provided in your confirmation email.​

 

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